Privacy Policy

Last updated: March 2, 2026

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This Privacy Policy explains how Francis Stone Atelier LLC (“we,” “us”) collects, uses, and shares information when you visit our website or contact us.

1) Information We Collect

a) Information you provide
When you contact us (for example via our contact form), we may collect your name, email address, phone number, company name (if provided), and the content of your message and attachments.

b) Information collected automatically
When you visit our website, some information may be collected automatically through standard hosting and website operation, such as IP address, device type, browser type, pages viewed, and approximate location derived from IP address. This information is typically collected through server logs and basic website functionality.

2) How We Use Information

We use information to:

• respond to inquiries and provide quotes

• communicate about products, availability, and lead times

• operate and improve our website

• protect the security and integrity of our systems

3) Cookies and Similar Technologies

Our website may use essential cookies or similar technologies required for basic site functionality and security. We do not intentionally use advertising tracking on this website.

4) Sharing of Information

We may share information with service providers that help us operate the website and communicate with customers (for example website hosting and email tools). We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.

5) Data Retention

We retain information as long as reasonably necessary for business purposes, including responding to inquiries, maintaining records, and meeting legal obligations.

6) Security

We use reasonable administrative and technical measures designed to protect information. No method of transmission or storage is 100% secure.

7) Privacy Requests (How to Contact Us)

To submit a privacy request or question, please use our contact form:
francisstoneatlier.com/contact-us

After submitting, an automatic reply will be sent:
“Thank you for your inquiry! We will get back to you shortly."

If you do not receive the on-screen confirmation and/or the automatic reply, please resubmit your request.

8) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes.